Privacy Policy
This policy explains how Your Brand (“we”, “us”, “our”) collects, uses, and safeguards your information when you use our website and services.
1. Scope
This Privacy Policy covers your use of our website, products, and services, including any forms, communications, or integrations we provide.
2. Information We Collect
- Information you provide: name, email, phone, academic details, files uploaded (e.g., manuscripts), messages, and preferences.
- Automatic data: device info, browser type, IP address, pages viewed, timestamps, referral/UTM data, and approximate location derived from IP.
- Cookies & similar technologies: small files used to remember your settings, improve performance, and measure usage.
- Third-party sources: limited data from analytics, payment processors, or CRM tools where permitted by law.
3. How We Use Your Information
- Provide, maintain, and improve our services and website.
- Communicate with you about quotes, projects, and support.
- Personalize content, recommendations, and features.
- Process payments and issue invoices/receipts.
- Perform analytics, prevent fraud/abuse, and ensure security.
- Comply with legal obligations and enforce our Terms.
4. Legal Bases (where applicable)
If you are in the EEA/UK or similar jurisdictions, we rely on one or more of the following legal bases:
- Consent (e.g., marketing communications, optional cookies).
- Contract (providing the services you request).
- Legitimate interests (service improvement, basic analytics, fraud prevention).
- Legal obligations (e.g., tax, accounting, regulatory requests).
5. Cookies & Similar Technologies
We use essential cookies for core functionality and optional cookies for analytics and improvements. You can manage preferences in your browser settings and, where provided, our cookie banner.
6. Analytics & Payments
- Analytics: We may use privacy-respecting analytics and/or Google Analytics to understand site usage.
- Payments: Card/UPI/bank payments are processed by trusted providers. We receive limited payment metadata (no full card data).
7. Sharing of Information
- Service providers/partners who help deliver our services (subject to confidentiality obligations).
- Legal and safety, if required by law or to protect rights, property, or safety.
- Business transfers in connection with a merger, acquisition, or asset sale (with notice where required).
8. Data Retention
We retain information only as long as necessary for the purposes described in this policy, for legitimate business interests, and to meet legal obligations. You may request deletion once your project is complete, subject to legal limits.
9. Security
We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure; please share only what is necessary.
10. International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect your data.
11. Your Rights
Depending on your region (e.g., EEA/UK GDPR, India DPDP Act, California CCPA/CPRA), you may have rights to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing; withdraw consent where processing is based on consent.
- Port (receive a copy of) certain data in a portable format.
- Opt-out of marketing communications at any time.
12. Children’s Privacy
Our services are not directed to children under the age required by local law. If you believe a child provided us information, contact us and we will take appropriate action.
13. Changes to This Policy
We may update this Policy from time to time. The “Last updated” date will change and the revised Policy will be posted here.
14. Contact Us
If you have questions or requests regarding this Policy, contact us:
Email: privacy@yourbrand.com
Address: Your Brand, 123 Example Street, City, Country, 000000